got
proxy?
FAQ on using the Proxy with
Electronic Reserves
Q:
What is the “proxy”?
A:
The proxy is a special web server. Your
web browser can be configured so that when you browse, it takes you first to the
campus proxy, and from there you go to your destination site.
This makes your computer “look like” a UCSD computer to the
destination site. In order to use
the proxy you have to do two things: (1) configure your browser, and (2) provide
a personal user name and password that you get when you join UCSD.
Q: Why should I use the
proxy?
A: The
advantages of having proxy service are many.
You will be able to use alternative Internet services other than UCSD's
phone modem pool to connect to sites that are free only to UCSD computers.
This means that you can take advantage of fast connection speeds (via DSL
or cable modem) AND have access to electronic reserves, electronic journals, and
UC- or UCSD-only article databases.
Q:
How do I configure my browser to use the proxy?
A: Full
information on using the campus proxy server is available at:
http://libraries.ucsd.edu/proxy/
Q:
What is my proxy user name and password?
A: It is not
the same as your StudentLink PID or PAC. If you’re not sure what it is, try
your campus email (person@ucsd.edu) user
name and password. If that
doesn’t work, contact the Office of Network Operations (ONO), at userserv@ucsd.edu,
visit them in the Applied Mathematics and Physics (AP&M) building, or call
them 7am to 7pm at (858) 534-1857.
Q:
From my home computer, I’ve gone to the electronic reserves web page at http://reserves.ucsd.edu.
I see the prompt for login and password.
I enter my campus proxy login and password, but I’m denied access.
Q.
This is my first time using the proxy.
I type in my campus user name and password, but the proxy doesn’t
accept it.
A. Check
with the campus Office of Network Operations to be sure your user name and
password are on record, or visit their web site at:
http://www-no.ucsd.edu/services/netusername.html
Q:
I used to know my user name and password, but I’ve forgotten them.
A: Check
with ONO, or go to their web page at:
http://www-no.ucsd.edu/services/netusername.html
Q:
I’ve checked with ONO and my user name and login are correct.
But I still get an error message. What
can I do?
A: Some
browsers or workstations do not work with the campus proxy server, or require a
special configuration. Some
of the browsers/operating systems that may need special configurations, or which
may not use the proxy server, are:
Q:
I have a browser that should work, and I’ve done everything else right.
What else could be going wrong?
A:
Check to see if you have turned off cookies and/or disabled Javascript
(both are needed to use the proxy server).
You will also have problems if you are trying to use download management
software, such as RealDownload (you have to disable this to use the proxy).
Q:
This sounds like too much trouble. I
don’t have time to read the instructions!
Can’t you just give me the password?
A: The
Libraries’ policy allows us to distribute passwords only when you are unable
or ineligible to use the campus proxy server.
Because so many other valuable research resources require you to use the
proxy server, we believe you will find that it is worth your time to set up your
proxy access. We would be glad to
provide personal help. Please
contact: ereshelp@ucsd.edu.
Q:
I’m on campus in residential housing. Why
am I getting a password challenge? Do I have to use the proxy?
A: Residents
in on-campus housing need to register their computers with ResNet, at:
.